Privacy Policy

We collect information you provide when creating an account and through your use of the Service:

• Account info — name and email address when you register
• Usage data — video prompts and generated content
• Server logs — IP address, browser type, and pages visited
• Payment info — processed securely via Stripe (we never store card details)

Your information is used exclusively to operate and improve the Service:

• To provide and improve the AI Visualz Service
• To send account-related emails (password resets, billing receipts)
• To process payments securely via Stripe
• To monitor for abuse and ensure platform security
• To analyse usage patterns and improve performance

Your account data is stored securely in our encrypted database. Generated videos are stored in Azure Blob Storage and linked to your account.

We use trusted third-party services to operate the platform:

We use session cookies to keep you logged in and to remember your preferences. We do not use advertising or third-party tracking cookies.

You have the following rights regarding your personal data:

• Request a copy of all data we hold about you
• Request correction of inaccurate personal data
• Request deletion of your account and all associated data
• Withdraw consent for data processing at any time

To exercise any of these rights, email us at hello@aivisualz.com. We will respond within 30 days.

We retain your account data for as long as your account is active. Generated videos are retained until you delete them or close your account. Server logs are retained for up to 90 days for security purposes.

For privacy questions, data requests, or to report a concern, please contact our team:

📧 hello@aivisualz.com